Legal & Policies
Privacy Policy
Beachwood Counselling is committed to protecting your privacy and ensuring your personal information is handled with respect and care.
Information We Collect
We collect only the information necessary to provide counselling services, respond to inquiries, or operate our website. This may include:
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Name and contact information
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Information you voluntarily share through forms or email
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Basic website usage data (analytics such as pages visited and time spent)
How Your Information Is Used
Your information is used to:
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Communicate with you
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Book or manage appointments
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Provide counselling services
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Improve our website and user experience
We do not sell or share your personal information with third parties except as required by law or to protect your safety.
Data Security
We take reasonable steps to safeguard your information through secure systems, encrypted communication where applicable, and limited access protocols.
However, no digital system can be guaranteed 100% secure.
Cookies & Website Tracking
Our website may use cookies or analytics tools to understand how visitors interact with the site. These tools do not identify individual users.
Your Rights
You have the right to request access, corrections, or deletion of your personal information when appropriate. For privacy-related questions or requests, contact us directly.
Accessibility Statement
Beachwood Counselling is committed to providing an accessible and inclusive experience for all visitors, including individuals with disabilities.
Our Approach to Accessibility
We aim to:
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Follow best practices for accessibility in design and content
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Maintain readable fonts, clear contrast, and intuitive navigation
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Provide alternative text for images where appropriate
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Ensure content is usable with screen readers
Ongoing Improvements
We continue to review and update our website to improve accessibility. If you encounter any barriers or accessibility issues, please contact us. Your feedback helps us provide a better experience for everyone.
Terms & Conditions
These Terms & Conditions outline the use of the Beachwood Counselling website and its content.
Use of Website
The content on this website is for general information only and is not a substitute for professional counselling, diagnosis, or treatment.
No Emergency Services
Beachwood Counselling does not provide crisis or emergency services through this website or email. If you are in immediate danger or need urgent support, call your local emergency services or crisis line.
Intellectual Property
All website content (including text, images, branding and design) belongs to Beachwood Counselling unless otherwise stated. You may not reproduce or distribute any content without permission.
External Links
Links to external websites are provided for convenience. Beachwood Counselling is not responsible for the accuracy, safety, or content of external sites.
Limitation of Liability
While we strive to provide accurate and helpful information, we cannot guarantee the website will always be error-free or accessible. Beachwood Counselling is not liable for any damages arising from the use of the website.
Updates to This Page
We may update these policies at any time. Changes will be reflected on this page with an updated revision date.